miguel's violin and cello shop at 11380 Beach Boulevard # 17, in Jacksonville

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About miguel's violin and cello shop

The miguel's violin and cello shop is a US national Home goods company located in Jacksonville, Florida. To figure out why customers choose miguel's violin and cello shop and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

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Reviews

  • 1
    Rachel Hanes
    Posted Aug, 05 2019
    I have been a customer since 2011. I have brought dozens of students to his shop to rent or buy instruments. I myself had rented a cello from him in 2011 and had the payments on auto draft for a few years. I noticed that the payments were not being taken out, so the next time I was in his shop I asked him about it. He stated that I'd probably paid off the nakance so that's why they stopped charging my card and kind of waived me off. Stupid me, I should have asked for a receipt showing I'd finished payments. Fast forward 3 years and a couple of days ago I starting getting calls from a creditor (a very belligerent person) stating I had stolen property...the cello from Miguel's shop! So I called Miguel and asked him why I was getting these calls. He said he had no idea and he'd have to look up my account and call me back. Today I received another call from the creditor threatening to turn me into the police and I told them I would only talk to Miguel about it (I felt like I'd be a valued customer, so he'd get it straightened out with me, right?). So I called Miguel and he told me he had no record that I paid ANYTHING and demanded to know where the cello was. I told him I wanted to make this right, but I'd like to get a copy if his records before returning a cello that I've now had for 6 years and he hung up on me. VERY disappointed that he would treat a loyal customer this way. As a violin teacher I've brought many students to his shop to rent or purchase instruments. After consulting with the police they advised me to stop responding to the calls and if I get another threatening call, to file a harassment report.
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Opening times

Monday 10:00 AM — 07:00 PM
Tuesday 10:00 AM — 07:00 PM
Wednesday 10:00 AM — 07:00 PM
Thursday 10:00 AM — 07:00 PM
Friday 10:00 AM — 07:00 PM
Saturday 10:30 AM — 05:30 PM

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